The Hotel Salem

We just finished a four night stay at the Hotel Salem. We had planned on staying there only two days, but enjoyed the facility and accommodations so much that we changed our original plan to stay in Boston to stay the remainder of our time in Salem. The first very positive point that I would mention is the hotel staff. They are remarkably friendly and helpful and made our stay notable. Management is clearly focused on hiring and training with the goal of friendly service. The hotel and rooms are nicely designed well set up and very very clean. For the first two nights we had the micro king room, which is small but comfortable and very effectively laid out. For the second two nights they upgraded our room to the large king size room, which was very nice and very spacious. The bathrooms are well laid out. The beds are very comfortable. The hotel coffee/tea bar was a nice touch which we took advantage of each morning. The hotel is well located right on the Essex Street pedestrian Boulevard and a short walk to the train station. We found Salem a very comfortable and convenient base for visiting downtown Boston also with the train providing dependable and quick access (five minute walk, 25 minute train ride ) to downtown.

A few things I loved about The Hotel Salem. Location; this hotel is steps away from museums, restaurants, and stores. The rooms!!; splurge into a suite… you won’t regret it! Cleanliness of facilities. They provide coffee and tea every morning. There was a glass water bottle in your room and machines along the hotel corridor that provide still or seltzer water. Though you only have to walk a few meters to any restaurant, there is a restaurant on site that provides great food if you want a night in. But most of all we loved the incredible people who work at the front desk (Zachary, and staff), made our stay an unforgettable one! Highly recommend this hotel and will definitely stay here when we go back to Salem.

Property was perfect downtown location. Right in the heart of everything, but no parking and very difficult to drag luggage along the cobblestone. Staff was very friendly and eager to help. Beds were comfortable. The pillows were amazing! We wanted to take them home LOL. Loved the water dispensers on every floor!

Well this hotel exceeded my expectations. The location was in the center of a public walkway so it was very easy to access shopping, restaurants, and tourist attractions. It was also in a very quiet area despite being in a busy area. The interior of the hotel was very beautiful and cozy. And the room exuded spaciousness and comfort with a separate shower and toilet; this provided a lot of privacy while your significant other showered. On the floors they had a fountain that you could fill with cold water or seltzer water in the provided glass bottles at the water station (I filled two that I kept in the mini-fridge. If you were a night person, like me, taking in the night sky with some drinks and food on the rooftop bar was more than ideal- it was a great location to end the evening.

Great location in the middle of everything. Very clean room and a nice bathroom. The bed was very comfortable. It was summer so the rooftop bar was open, and that was convenient and enjoyable. Staff at the front desk were very friendly and helpful.